Privacy Policy

At LSS Law, we are committed to protecting your personal information and ensuring your privacy when you interact with our website and services. This Privacy Policy outlines how we collect, use, and protect your data in compliance with applicable data protection regulations.

1. Information We Collect

Personal Data Provided by You: When you interact with our website (e.g., filling out forms or signing up for newsletters), we collect information such as your name, email address, phone number, and other relevant details.
Automatically Collected Information: When you visit our website, we may collect information such as your IP address, browser type, and usage data through cookies or other tracking technologies.
Third-Party Data: Embedded content from third parties (e.g., videos, social media plugins) may collect data as if you visited the third-party website directly.

2. How We Use Your Information

We use your personal information to:

Respond to inquiries and provide legal services.
Improve the performance and functionality of our website.
Send you newsletters or other marketing communications (if opted in).
Analyze website traffic to enhance user experience.

3. Cookies and Tracking Technologies

Our website uses cookies to:

Store user preferences and settings.
Track user behavior to optimize the website. You can control the use of cookies through your browser settings, and we respect users’ choices regarding cookies.

4. SMS Communications and Consent

LSS Law provides SMS (text message) communications to our clients and website visitors. By providing your mobile phone number and explicitly checking the consent checkbox on our website forms, you expressly consent to receive text messages from LSS Law, its employees, and its automated systems at the phone number provided.

Types of Messages

We send SMS communications regarding:

Case updates and notifications
Appointment reminders
Document requests
Important deadlines
Service-related information
Account updates
Consent and Collection

Your consent is obtained when you:

Provide your mobile number on our website forms
Check the specific consent checkbox acknowledging SMS communications
Confirm your opt-in through our double opt-in verification process

Frequency and Charges

Message frequency varies based on your case activity and preferences. Standard message and data rates may apply to all SMS communications. Contact your wireless carrier for information about your messaging plan and charges.

Data Usage and Protection

SMS data is:

Stored securely in our encrypted database systems
Used solely for client communication purposes
Never sold to third parties
Protected under our comprehensive data security protocols

Opt-Out Rights

You may withdraw your consent and opt-out of SMS communications at any time by:

Replying “STOP” to any message
Contacting our office directly at (210) 227-2200
Emailing inf0@lss.law
Updating your preferences in your client portal

We will process all opt-out requests within 24 hours of receipt. You may opt back in at any time by contacting our office.

By continuing to use our SMS services, you confirm your understanding and agreement to these terms.

5. Data Sharing

e may share your personal data with:

Service providers (e.g., website hosting, email communication providers, SMS delivery providers) that help us deliver services.
Legal authorities, when required by law, or to protect our legal rights.
We will not sell or rent your personal data to third parties.

6. Data Retention

Your personal information is stored for as long as necessary to fulfill the purposes outlined in this policy. This includes retaining data for legal and accounting purposes. If you wish to have your data deleted, you can contact us.

7. Your Data Protection Rights

You have the following rights regarding your data:

Access: Request a copy of your personal data.
Correction: Request that we correct any inaccurate information.
Erasure: Request that we delete your personal data, except where required for legal reasons.
Restrict Processing: Limit how we use your data in specific cases. To exercise these rights, please contact us via the details provided below.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. This includes encryption, secure servers, and limited access protocols.

9. International Data Transfers

If your data is transferred outside of your jurisdiction, we ensure appropriate safeguards are in place, such as complying with GDPR for users in the European Union.

10. Changes to This Privacy Policy

We reserve the right to update this privacy policy periodically. We will notify users of significant changes through prominent notices on our website.